Buyer Guide


Gearbox match

If you are searching for Gearboxes using your registration this is only enough to ensure one of the results will be a perfect match for your vehicle... you need to click int he gearbox type from the results that matches your type and you're away !


Supplier Pre-tested Gearboxes

You might see an ideal Gearbox elsewhere for a lower price but IF Untested you'll loose money and end up paying more for fitting twice. Our Trusted Suppliers legally Agree to test ALL Gearboxes fully. There are many suppliers out there who do not even attempt an gearbox test before selling it on and we recommend that you do NOT do business with these types.


Buyer Issue Policy (GearboxesOD.com)

As with anything mechanical and sometimes complex there can be issues that arise. We will act Fast & Fair to get our buyers back on the road - asap. Our buyers should remember that GearboxesOD.com and its Trusted Suppliers will always act Fast & Fair to protect all buyers as much as possible.


Gearbox Prices

Our gearbox prices are below market average (No VAT to pay) and we also give EXTRA Buyer Protection (see above) and provide the best instant choice of matching Gearboxes too! As most of the donor vehicles are bought via auction prices can fluctuate. This means that a supplier may charge £ 500 one month and £ 700 the next for the same Gearbox type.


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Avoid buying the cheapest gearbox possible as they often carry higher risk. GearboxesOD.com helps our buyers find the exact right Gearbox Guaranteed ...and acts Fair & Fast if an issue arises. In return for a high volume of sales for our Trusted suppliers we can help buyers get a tested matching Gearbox at a reasonable price and with more buyer protection.


Gearbox Fitting Prices (£ 150 - £ 300 Nationwide average UK)

Remember you are paying for the ' Time ' required for a mechanic to fit your gearbox. Prices range from £ 150 (for older gearboxes that are simpler and faster to fit) to approximately £ 300 (for newer gearboxes that are more technical and time consuming).

Be sure to use a Registered garage (with a company registration number) and agree to pay your garage fee AFTER the gearbox has been fitted, when your vehicle has been driven. It would be wise to agree a lower re-fitting charge (half the original cost) with your chosen garage IF in the unlikely event a faulty or damaged gearbox was to be received.

Its best to find a mechanic with experience fitting your ' Exact type of gearbox ' Once fitted, make sure your garage has added oil and other vital fluids to your gearbox and ease the car into action for at least 100 miles at medium speed. We cannot help recover any labor costs as we cannot see how your chosen mechanic has chosen to work - Find a : Good garage scheme (local fitter) via their website


Order Now - OR - Submit an Offer

Supply and demand fluctuates daily sp prices shift accordingly. Choosing to Order Now (optional) Guarantees 2 x things: That you get the Gearbox you want without the risk of it selling to someone else before you pay for it AND You get priority delivery to your chosen garage / address.

If you need assistance contact us - sales@gearboxesod.com ..As our staff are ready and waiting to help you today. Offers exclude delivery as selected. CALL orders do NOT offer the Online discount available - as Time is literally money to us our enterprise


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Listed Gearboxes

Will most likely be listed as a BARE Gearbox (sump-block-head) with all internals included meaning that your mechanic can simply swap over all the outer wiring and small parts etc from your old gearbox, to the one being supplied. All Gearbox listed will be for manual vehicles unless stated in the listing - Enquire... If you need an gearbox for an AUTOMATIC vehicle (we can often find this out for you before you order)


Gearbox stock numbers

Each gearbox listed has a unique ' Gearbox stock number ' make a note of it for when you return to the site and you can use the search bar (at the bottom of our homepage) to find a particular gearbox if it is still available.


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Gearbox Warranty - SuperDoopa Warranties now available (6 month on used)

Suppliers give a minimum warranty of 28 days upto 2 years from the date of ordering. Any Gearbox or delivery issue needs to be reported 1ST to your supplier. Their contact details are published on the Sales receipt emailed to you once payment was made. If after 5 working days you cannot progress with your supplier then just let us know - contact us

Warranty starts from the day of the order so buyers are advised to have any supplier Gearbox fitted asap and never after the warranty period has ended.


Mileage

is listed within all Gearbox listings by the Trusted Supplier. Mileage is NOT as important as buying a TESTED or well looked after gearbox. Low mileage gearboxes that have not been serviced in the past or ran properly and so can actually be in worse condition internally than an Gearbox with higher mileage. However all gearboxes are required to be Tested before they are listed by our Trusted Suppliers at GearboxesOD.com

Our suppliers test the Gearboxes listed and they are asked to take the mileage reading directly from the vehicles clocks and include details in the Gearbox listing.


Gearbox returns

Try and take a video (using your mobile phone) of your vehicle including any markings the supplier has made on the gearbox (for him to identify its his gearbox). Include your REG plate and have the mechanic explain the issue with the Gearbox. This can 'sometimes' be accepted by a supplier (at their discretion) rather than having to send the gearbox back for inspection.

Handling fees of upto 25% are required if an gearbox has been bought in error or the buyer decides not to go ahead with fitting. If a genuine faulty has occurred on the Tested Gearbox it will need to be explained to the Trusted Supplier and if genuine another gearbox will be sent to a buyer - by the Trusted Supplier at their discretion - ASAP. If an gearbox is bought then is simply unwanted buyers must return the same gearbox at their expense to the supplier to receive a refund (Minus the handling fee and original delivery cost).


* Please Note we have had some instances where a mechanic has not fitted the gearbox correctly (short cuts to save time) and not fitted the supplied gearbox at all claiming its faulty - only for our supplier to check its internals, resell it - to find that there was never an issue with that particular Gearbox.


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Handling Fees

This is a percentage of the total amount paid (up to 25%) taken by the supplier IF a buyer has bought an gearbox in error (without the correct registration entered into our site) - OR - is no longer wanted. If the gearbox has left the supplier since payment was made then any delivery charge will NOT be refunded. Handling fees are allowed by UK LAW and they cover wasted time and restocking issues from often unorganised buyers

Terms

All buyers and suppliers will have legally agreed to our terms of business before any deal has been agreed at checkout


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Buyer responsibility (Very Important)

Buyers are strongly recommended to choose a Registered garage (with a company registration number) and who is experienced to fit their specific type of vehicles gearbox. The best ones will take their time and follow our terms so that warranty is not voided. Most mechanics can be inexperienced with a Specific gearbox type and also extremely opinionated. They - as do any humans beings can make mistakes so our suppliers will check any gearbox supplied upon its return for any ' Telling signs of mis-fitting and then act swiftly to find a Fast & Fair solution based on factual evidence '


Suppliers responsibility

Suppliers have agreed to test gearboxes fully before listing and understand that they are 100% legally responsible for the gearbox listing, delivery, warranty and condition of any supplied gearbox. They can deal with any issue swiftly and fairly.


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Delivery

is usually completed in 1-3 working days (usually 2 working days) after the payment date. As soon as the Deposit is paid to reserve any gearbox are suppliers are prompted to request the final amount payable. Tip: inform your garage that gearbox delivery will be roughly 3 working days. Highland, rural, European and worldwide deliveries can take longer and courier workloads can fluctuate too


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Choosing a garage (for fitting)

Choose a local registered garage with experience fitting your vehicles gearbox type (even if more expensive). We advise NOT to choose the cheapest you can find. All gearboxes are different and so are the levels of experience at each garage. Find one that suits your exact needs and agree to pay them AFTER the gearbox fitting is complete. TRY: GOOD GARAGE SCHEME prices range from £200 - £ 400


Exchange deals

The supplier may ask for an ' Exchange deal ' within their gearbox listing page. This means that they will require your old gearbox in exchange for the replacement being supplied. Suppliers usually require your old gearbox WITHOUT any holes in the block. If your gearbox has hole(s) in the block or is not available they will require a surcharge to cover it.

Surcharges are payments that need to be paid directly to the supplier to cover loss of opportunity to rebuild your old gearbox. They are refunded IF our supplier receives your old gearbox without any holes in the block at a later date.

The supplier in the gearbox listing... should mention the surcharge amount IF your old gearbox is given to the supplier AFTER you receive the replacement gearbox, any surcharge paid will be refunded back to you. IF your old gearbox is given to the supplier BEFORE you receive the replacement gearbox no surcharge is required.

A supplier may personally pickup (your old gearbox) and deliver the replacement the same day depending on distance and available time in their schedule.


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Vehicle Recovery / towing

If your vehicle is not safe to drive you will need a tow truck to take your vehicle to your chosen garage. Arrange price of fitting if its going to a local garage BEFORE booking any tow service. These often charge £1 per mile x both ways


Report a Supplier

Buyers can do this via the homepage. If an issue has been reported to your supplier after 2 working days you can REPORT A SUPPLIER on our homepage. We will give the supplier a further 1 working days to offer any buyer a fair plan of action. If we cannot make progress a Paypal dispute can be opened against the supplier (written content from the buyer is required (300 characters maximum).

* The exact marked gearbox will need returning to the supplier for analysis before we send out another replacement gearbox out.


Gearbox faults

If genuine GearboxesOD.com ask buyers to contact their supplier (who is legally responsible for the gearbox and any listing IF they took the majority payment for the Gearbox supplied). Report your issue with the supplier directly, using your paypal confirmation (emailed to you after you paid the supplier). If after 2 working days no progress is made you can report a supplier via the ' Report Supplier ' link (see our homepage). Often, our suppliers will pay towards the gearbox supplied (if faulty) getting fixed. Suppliers will require a Realistic Quote by your mechanic before agreeing to this. Alternatively a replacement can be sent out asap once the old gearbox supplied is receive by the supplier.

This can avoid you having to take the gearbox out and paying for another to be fitted, but it may take a little longer if your mechanic cannot identify the actual fault. Either way, our buyers at GearboxesOD.com will be dealt with Fast & Fair to help you back on the road - asap.



" We are proud to announce that GearboxesOD.com protects buyers like no other" - Managing Director (GearboxesOD.com)